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2006 Trainer of the Year Nominee Continued . . .
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Cindy not only trains our staff every year but also provides training
for the staff at the Kemmerer Senior Center. She has also provided
training to the Afton Senior Center when asked.
Cindy takes her role as a trainer seriously.  The staff knows that when
questions involving driving are presented to her, she will provide the
right answer. She reminds staff when they are not following safe driving
practices or if they are not using the tie-down systems correctly. LSR
serves three individuals who use wheelchairs. Cindy’s diligence is very
important to our company and our safety concerns.
At a Chamber of Commerce meeting, Cindy, a strong advocate against
drinking and driving, gave a presentation about the dangers of drinking
and driving. Cindy is a conscientious and dedicated trainer. We feel
extremely fortunate to have her in our organization.
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2006 Dispatcher of the Year Nominee
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Nominee:
Elizabeth Anne Whitt
Agency:
University of Wyoming Transit and
Parking Services
Nomination
by Greg Jordan, ManagerElizabeth
Anne Whitt has done a
phenomenal job in organizing and consolidating the Paratransit
dispatch duties for
UW’s Transit
and Parking Services. She
has worked to develop a personal relationship with each
passenger and the drivers. Together they work to make the
Paratransit service more efficient while the number of rides
increases every month. She works with drivers and passengers to
provide a new set of Paratransit rider guidelines that will help
make the department even more efficient.
She
provides cheerful guidance and positive feedback to encourage
her co-workers. She sometimes writes a pink sticky note to thank
coworkers and others in the office when they handle a particular
situation correctly. These gestures of thanks go a long way
towards inspiring recipients to do their best. In other
instances, she has made up a poster congratulating a person on a
particular accomplishment, which immediately inspired that
person and his/her co-workers. She sends personal "Thank You"
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cards to her customers, which she sends
out for particular situations. Her acts of kindness, appreciation, and
recognition inspire others.
She handles stressful situations so well
that they are often diffused before they get out of hand. Her cheerful
attitude and helpful nature helps to calm those who are upset. She works
with them with genuine concern to find an appropriate solution. Her care
for customers is evident in everything she does.
Her work ethic is above reproach. She
serves as a constant reminder to others of how an employee should behave
by her positive attitude, professional demeanor and fantastic
organizational skills. She constantly seeks to improve the department’s
processes and make them more effective and efficient.
Please strongly
consider Elizabeth for this award as she embodies everything for which
the award was made. She is a great person to work with, and I am honored
to have her as an employee.
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WYTRANS Agency of the Year Nominees
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Agency: CATC/The
Bus
Nomination
by Marge Cole, Director
Yahoo, we did it! After many
years of fits and starts,
The
Bus
is finally providing
fixed-route deviation as well as dial-a-ride service to the
Casper area. Thanks to generous SLIB and 5309 grants through
WYDOT, we took delivery of three very attractive buses embossed
with the new The Bus
logo in March of 2005. With the drivers in place, we began the
extensive training program in preparation for our grand opening.
The buses hit the road on April
18, 2005, and what a year it has been.
The Bus
has provided over 66,000 rides on four routes and another 65,000
on CATC’s dial-a-ride service. Bus benches are going in place,
and currently four shelters have been completed at strategic
locations. Much to our delight, the communities of Mills and
Evansville will be joining The Bus
and hope to begin providing fixed-route deviation in mid 2007.
This truly
has been and continues to be a wonderful team effort. CATC and The
Bus drivers, dispatchers,
bus aides, and office staff have all gone way above and beyond
the call of duty to make this work. We have been so blessed to
have such dedicated
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